Help Center

PottiPlus is designed for exhausted puppy parents who are sick of constant cleanups. Unlike disposable pads, our premium 3-layer system actually works:

• Ultra-Soft Top: Premium quilted fabric that's gentle on paws with helpful bone patterns for easy recognition
• Hyper-Absorbent Core: Natural cotton blend that locks in liquid fast and controls odors
• Leak-Proof Base: Waterproof, non-slip backing that protects your floors and stays in place

Plus, it's reusable, eco-friendly, and free from toxic gels that other pads use.

PottiPlus makes routine building easier by giving your pup a consistent, comfortable spot they'll actually want to use. The soft fabric surface feels better than disposable pads, and the helpful contrast patterns make it easy for dogs to recognize their designated area.

Unlike disposable pads that crinkle and move around, PottiPlus stays put with its non-slip backing, creating a reliable spot your pup can count on.

Absolutely. Our waterproof backing with non-slip grip keeps your floors bone dry—no more scrubbing mystery stains or letting leaks stain your floors.

The triple-layered design locks in moisture while the leak-proof base protects your floors, carpets, and furniture.

It depends on your situation and how often you want to do laundry:

• 1 Pack: Perfect for single-dog households doing daily washes
• 2 Pack (Most Popular): Ideal for having a spare while one's drying, or for added convenience
• 4 Pack: Best for multiple dogs, travel use, or if you prefer washing less frequently

Most exhausted puppy parents find having a spare makes life much easier.

Cleaning PottiPlus is simple and stress-free:

• For Urine Only: Just toss it straight into the washing machine with your regular detergent
• For Solid Waste: Remove any solid waste first, then wash as normal. A quick pre-rinse helps with heavier messes

Machine wash warm, tumble dry low, and it's ready to use again. No more constant trips to the store for disposable pads!

PottiPlus is built to last and resist chewing and tears. With proper care, it's designed to withstand hundreds of wash cycles while maintaining its absorbency and leak-proof properties.

The durability depends on usage and care, but you can expect a long-lasting, cost-effective solution that saves you from constantly buying disposable pads.

The frequency depends on usage:

• Light use: Wash every 2-3 days
• Moderate use: Wash daily
• Heavy use: Consider having 2+ pads to rotate

PottiPlus's fast-absorbing design means less frequent washing compared to basic alternatives, and you can always rinse it quickly between uses if needed.

We recommend avoiding fabric softener as it can reduce the absorbency of the cotton core over time. Regular detergent is all you need to keep PottiPlus clean and fresh.

For stubborn stains or odors, you can use a small amount of white vinegar in the wash cycle, but avoid bleach as it may damage the waterproof backing.

Introducing PottiPlus is straightforward:

• Place it in your puppy's designated potty area
• The ultra-soft fabric surface is comfortable and inviting for paws
• Reward your puppy when they use it successfully
• The non-slip grip keeps it securely in place during use

Most puppies adapt quickly because the surface is so much more comfortable than disposable pads, and the helpful patterns make it easy to recognize their spot.

Yes, PottiPlus is perfect for senior dogs who may have mobility issues or incontinence. Key benefits include:

• Ultra-soft fabric surface that's easy on aging joints
• High absorbency that handles accidents of any size
• Non-slip backing prevents sliding that could cause falls
• Easy to clean for frequent use
• Comfortable surface encourages regular use

Absolutely. PottiPlus is an ideal travel companion:

• It's reusable, so you don't need to pack multiple disposable pads
• Lightweight and folds easily for packing
• Waterproof backing protects hotel floors or car seats
• You can rinse it in hotel bathrooms if needed
• Familiar surface helps your dog adjust to new environments

While a single PottiPlus can be used by multiple dogs, for optimal hygiene and to ensure a clean, dry surface is always available, we recommend providing a separate pad for each dog. Our multi-pack bundles are perfect for homes with multiple furry friends.

Yes! We offer a 30-Day Money-Back Guarantee because we're confident PottiPlus will make potty training easier for you. If you're not completely satisfied, we'll refund your purchase—no questions asked.

Our guarantee includes:

• 30-Day Money-Back Guarantee
• Outstanding customer support
• Try it risk-free

Orders typically arrive within 10-12 business days of being placed. You'll also get an update when your order is on the way!

While most dogs love PottiPlus thanks to its comfortable surface and easy recognition, we understand every dog is different. That's why we offer our 30-Day Guarantee.

If PottiPlus doesn't work for your dog, contact our customer support team and we'll work with you to find a solution or provide a refund.

We understand you need to try PottiPlus to see if it works for your dog. Our 30-Day Guarantee allows you to test the product properly.

If you're not satisfied, contact our support team to discuss your specific situation. We'll work with you to find the best solution, whether that's a replacement, refund, or additional training tips.